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Mandy Roberson Media, LLC

Meeting All Your Website & Social Media Needs

Terms of Service

We are delighted you are considering MRM for your website and social media needs. Before we begin working together, we will ask that you agree to and accept the following terms of service.

MRM: Design & Development Process
  1. Hourly Rate – The hourly rate for work carried out during the normal business hours (9:00 am – 4:00 pm EST) will range between $45-65 per hour and be determined before work commences. The agreed hourly rate is to remain confidential between us. MRM reserves the right to change this rate periodically, and all active clients will be informed in writing should our rates change during the term of any agreement. All billable, hourly time will be tracked in 15-minute increments.
  2. Emergency Hourly Rate and Rush Fee – Emergency work that is required outside of normal business hours, or ahead of previously scheduled work during normal business hours, will be subject to our $100 per hour rate. In addition, project work quoted as a whole (not hourly) and required sooner than our standard 14-day turnaround will be subject to a 25% rush fee.
  3. Communication – Please allow 24-48 hours for response to all work requests. Any task needing attention more promptly than that will be subject to the emergency hourly rate. Preferred method of contact is via email to info@mandyroberson.media or via the contact form found here. This includes all requests for tech support or content changes. If a phone or web call is necessary for these requests, the call is subject to our availability and will be billed at $65 per hour.
  1. Work Queue – Currently, the MRM work queue is booked a minimum of 6 weeks in advance for website design and development projects. Hourly work beyond simple content changes should be requested and/or scheduled a minimum of 14 days in advance. Any hourly work requests needed sooner than this will be subject to our rush fee.
  2. Consultation – Most projects will be limited to 2 hours of consultation, to include phone calls and email correspondence. Any communication or planning time beyond these hours, necessary to initiate the project, will be billable time at our normal hourly rate.
  3. Third Party Designers – A 15% markup fee will be applied to all development projects involving non-MRM designers.
  4. Payment – All invoices and financial correspondence are handled by Freshbooks accounting software. Payments may be processed either via Paypal, credit card, or check. Any unpaid invoice more than 14 days old will be subject to a late fee of $25.00.
  5. Proprietary Property – The design concepts, artwork, graphics, documents and content of any active project are the property of MRM and are protected by applicable copyright and unfair competition laws until final project payment is made. No material may be copied, used, reproduced, posted, altered, distributed, shared, or transmitted in any way without the express written consent of MRM until copyright and ownership are transferred from MRM to the client.
  6. Dormant Projects – Projects that are dormant for a period longer than 30 days will be subject to a $100 reactivation fee and will be placed back in the work queue in order of MRM availability.
  7. Cancellation / Termination of Agreement – Should a client wish to cancel a project once the work is in progress, this request must be given in writing immediately. The client will be responsible for all billable time and project expenses up to that point. If MRM has presented a project proposal only, and no billable work has begun, the client will be responsible for a $75 cancellation fee and will forfeit any deposit already paid.
Mandy Roberson Media, LLC
LAST UPDATED: June 1, 2019
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Mandy Roberson Media

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This is what happens when I "take my kid to work." This is what happens when I "take my kid to work." My office is taken over by this cute little blonde haired boy and he redecorates with all of his latest superhero coloring pages. I wouldn't trade it for anything. ~ Amy Babin ⠀
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#takeyourkidtoworkday #focus #hire #dreambig #dothework #strategy #grow #listbuilding #socialmediamarketing #virtualassistant #outsourcing #smallbusiness #virtualassistantservices #entrepreneur #virtualassistance #business #personalassistant #va #businesssupport #socialmedia #womeninbusiness #support #agency #marketing #socialmediamanager #marketingmanagement #onlinebusiness #girlboss #mandyrobersonmedia #MRM
Have fun and enjoy the process, marketing your pro Have fun and enjoy the process, marketing your product doesn't have to be stressful and full of anxiety. Make it fun, get creative, but more than anything don't take yourself too seriously. We all struggle at times and yet if we choose to seek the JOY on this journey we can learn something, share our gift with the world, and have some fun while we are at it.⠀
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#wednesdaywisdom #choosejoy #marketingtip #marketing #socialmedia #audience #following #grow #platformbuilding #knowyourpeople #goals #strategy #emailmarketing #socialmediamarketing #idealclient #targetmarket #marketingstrategy #success #listbuilding #incentives #business #digitalmarketing #branding #entrepreneur #graphicdesign #entrepreneurship #ministry #serve #mandyrobersonmedia #MRM
Sarah Frazer has been a long-time client of MRM an Sarah Frazer has been a long-time client of MRM and we LOVE working with her! Recently, Sarah reached out to request our help with updating her home page design to feature more of her valuable Bible study resources. With the ever-growing concern of site speed, we also helped Sarah move her pages away from a page builder and into Gutenberg blocks instead, during this update. We're all super pleased with how the updates turned out! ⠀
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https://sarahefrazer.com⠀
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#branding #WordPress #graphicdesign #design #logo #brand #digitalmarketing #business #socialmedia #advertising #socialmediamarketing #graphicdesigner #logodesigner #creative #designer #entrepreneur #art #brandidentity #logodesign #marketingdigital #smallbusiness #brandingdesign #webdesign #illustration #logos #webdesign #website #MRM #mandyrobersonmedia
Please join us in wishing our very own Amy Babin a Please join us in wishing our very own Amy Babin a very HAPPY BIRTHDAY! 🎉⠀
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#happybirthday #workfam #celebrate #community #socialmedia #instagram #love #business #media #platform #following #facebook #digitalmarketing #branding #strategy #digital #entrepreneur #ministry #authors #speakers #online #onlinepresence #community #marketing #marketingstrategy #connect #connection #listbuilding #mandyrobersonmedia #MRM
“Brands mature over time, like a marriage. The b “Brands mature over time, like a marriage. The bond you feel with your spouse is different than when you first met each other. Excitement and discovery are replaced by comfort and depth.” – Gary Vaynerchuck⠀
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#mondaymotivation #motivationalquote #brandidenity #brandmarketing #marketing #marketingadvice #branding #graphicdesign #design #logo #digitalmarketing #business #socialmedia #advertising #socialmediamarketing #graphicdesigner #logodesigner #creative #designer #entrepreneur #smallbusiness #brandingdesign #webdesign #illustration #logos #voice #vision #story #MRM #mandyrobersonmedia
Isaiah 58:11 (CSB)⠀ .⠀ "The Lord will always l Isaiah 58:11 (CSB)⠀
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"The Lord will always lead you,⠀
satisfy you in a parched land,⠀
and strengthen your bones.⠀
You will be like a watered garden⠀
and like a spring whose water never runs dry."⠀
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Pray, trust, and take that next leap of faith!⠀
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#MRM #prayer #faith #christianliving #pray #sundayprayer #worship #SundayBlessing #mandyrobersonmedia
There is something so beautiful about a soft color There is something so beautiful about a soft color palette. And apparently we really like chubby bunnies and colorful eggs. 😉🐇⠀
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#branding #marketing #graphicdesign #design #logo #brand #digitalmarketing #business #socialmedia #advertising #socialmediamarketing #graphicdesigner #logodesigner #creative #designer #entrepreneur #art #brandidentity #logodesign #marketingdigital #smallbusiness #brandingdesign #webdesign #illustration #logos #voice #vision #story #MRM #mandyrobersonmedia
Did you wear your PJs to work today? Lisa Boyd did Did you wear your PJs to work today? Lisa Boyd did. Drop us a selfie if you did, too!⠀
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#wearpjstowork #pjday #selfie #funday #socialmedia #instagram #love #like #follow #business #media #platform #following #facebook #marketing #branding #strategy #digital #entrepreneur #ministry #authors #speakers #online #onlinepresence #community #connect #connection #listbuilding #mandyrobersonmedia #MRM
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